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Delivery Process

Delivery Process for the Ultimate CMS Website Package – for All Businesses

 

Our Ultimate CMS Website Package is designed to be delivered efficiently and effectively, ensuring a smooth experience for you from start to finish. Here's how we deliver this world-famous CMS package:

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Delivery Process for the Ultimate CMS Website Package

The Capability Maturity Model (CMM) helps improve processes by defining key stages of maturity. By fine-tuning our delivery process based on the CMM model, we ensure consistent, scalable, and high-quality results for your business. Below is the optimized delivery process:


Step 1: Account Creation and Initial Engagement



Process:

 

Start by creating an account on our platform. Here, you’ll have access to project updates, communication, and support. After account creation, we will gather basic information about your business and goals.

Benefit

 

Establishes a foundation for a structured and transparent relationship, enabling us to gather essential details to move the project forward.

 

Step 2: Define Your Industry and Features (Structured Requirements Gathering)



Process:

 

A detailed questionnaire helps define your business industry, target audience, and the specific features you need in your CMS package. During this stage, we employ standardized methods to ensure accurate capture of requirements.

Benefit

 

This step ensures a clear understanding of your business needs, leading to more precise feature alignment and customization.

 

Step 3: Assignment of Account Manager & Initial Consultation



Process:

 

Once your requirements are clear, a dedicated account manager is assigned to your project. The account manager will contact you via your preferred communication method (email/phone). In this phase, we set expectations, timelines, and provide a project plan.

Benefit

 

You receive consistent communication and a well-defined plan, reducing the risk of scope creep or misaligned expectations. The account manager acts as your primary point of contact throughout the project.

 

Step 4: Design and Development (Initial Build Phase)



Process:

 

Based on the defined requirements, our design and development team begins work on your MVP (Minimum Viable Product) website. We apply metrics-driven processes to ensure quality and adherence to timelines. The initial website will be ready in 1 week for review.

Benefit

 

The project is delivered within a short time frame, and metrics help ensure that progress is transparent and deviations are quickly addressed.

 

Step 5: Review & Feedback (Iterative Refinement)



Process:

 

You will review the MVP website, and we will gather your feedback for any necessary revisions. We allow for multiple iterations within defined time windows to refine the website according to your needs.

Benefit

 

Iterative refinement ensures that changes are documented and integrated into the final build in a controlled, methodical manner. This reduces errors and ensures customer satisfaction.

 

Step 6: Final Review and Approval (Quality Assurance)



Process:

 

After implementing feedback and completing revisions, we conduct a final review session. This step includes automated and manual quality checks to ensure that the website is fully functional, secure, and optimized before launch.

Benefit

 

This structured review process ensures that your website is delivered with the highest quality, free of errors, and ready for deployment.

 

Step 7: Website Launch and Client Training (Optimization and Deployment)



Process:

 

Once the website has been reviewed and approved, we launch the website. After launch, we provide training on managing content, updating features, and using the CMS platform effectively. The training ensures you can handle basic operations with confidence.

Benefit

 

Smooth transition to go-live, with the client fully empowered to manage their digital presence effectively.

 

Step 8: Ongoing Support and Continuous Improvement



Process:

 

Post-launch, we provide ongoing support, including 1 hour of free content management service per month. We also offer optional add-on services like SEO, digital marketing, and security monitoring. Our support process follows a continuous improvement model, incorporating your feedback to enhance website performance.

Benefit

 

Ongoing improvements ensure that your website stays updated, secure, and optimized for the evolving digital landscape.

 

Why Our Delivery Process Stands Out?

Our INTCIS CMS Website Package follows a structured delivery process to ensure efficiency, quality, and client satisfaction:

  • Structured and Measured: We define, manage, and track each process with metrics, ensuring timely delivery and high-quality outcomes. Every step is documented and measured for performance.
  • Client Involvement: At every stage, we actively seek and incorporate client feedback through an iterative process, ensuring the final product aligns perfectly with your expectations.
  • Ongoing Optimization: Post-launch, we continuously monitor and improve the website using real-time performance metrics and user feedback to refine and enhance your site.

This delivery process provides structure, efficiency, and ongoing optimization, ensuring you receive a high-quality website tailored to your business needs—delivered effectively and promptly.

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On-Demand Web and Mobile Support Services

 

Our on-demand web and mobile support services ensure you can quickly resolve unexpected issues and keep your platforms running smoothly. The benefits of on-demand support include:

  • Flexibility: Support tailored to your needs, with no long-term commitments.
  • Pay-Per-Use: Only pay for the services you use when needed.
  • Remote Support: Access expert help anytime, anywhere, with remote support.
  • 24/7 Availability: Round-the-clock assistance ensures your web and mobile platforms are continuously operational.
  • Troubleshooting and Problem Resolution: Fast identification and resolution of technical issues.
  • Break-Fix Support: Quick fixes for any system breakdowns or issues.
  • Security and Updates: Keep your web and mobile platforms secure with regular updates and patches.
  • Performance Optimization: Ensure your website or app runs efficiently with comprehensive performance checks.
  • Log Analysis: In-depth analysis of system logs to identify potential problems before they escalate.
  • Customization: Tailored solutions to meet your specific business needs.
  • Consultation: Expert advice on improving, upgrading, and maintaining your platforms.

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Essential Web and Mobile Support Services

 

Empower your business to create, automate, and integrate solutions effortlessly with our essential web and mobile support services. Focused on automation, multi-cloud capabilities, and DevOps practices, we ensure seamless integration across platforms.

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